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If you need to recover something close to the deadline, contact ",[493,494,496],"a",{"href":495},"mailto:support@bovedam.com","support@bovedam.com"," as soon as possible; the team may be able to help depending on the exact timing.",[449,499,500,501,504],{},"To permanently delete something immediately — without waiting 30 days — open the trash, select the item, and click ",[461,502,503],{},"Delete permanently",". This action cannot be undone.",[453,506,508],{"id":507},"account-and-workspace-deletion","Account and workspace deletion",[449,510,511],{},"Deleting your workspace is a more involved process than deleting an individual asset. The workspace owner must initiate the request:",[513,514,515,521,527,530],"ol",{},[476,516,517,518,468],{},"Go to ",[461,519,520],{},"Account settings → Workspace",[476,522,523,524,468],{},"Click ",[461,525,526],{},"Delete workspace",[476,528,529],{},"Confirm by typing the workspace name.",[476,531,532],{},"A deletion request is submitted.",[449,534,535,536,539],{},"boveDAM processes workspace deletion requests within ",[461,537,538],{},"7 business days",". During that window:",[473,541,542,545,548],{},[476,543,544],{},"A confirmation email is sent to the workspace owner's address",[476,546,547],{},"The workspace remains accessible until the deletion is executed",[476,549,550,551,553],{},"You can cancel the deletion request by contacting ",[493,552,496],{"href":495}," before processing completes",[449,555,556],{},"Once processing is complete, a final confirmation email is sent and all workspace data is removed from boveDAM's systems. This includes all portals, all assets (including files in trash), all member records, and all billing history.",[449,558,559,562,563,566],{},[461,560,561],{},"This deletion is permanent and cannot be reversed."," If you only want to cancel your subscription without losing your data, see ",[493,564,136],{"href":565},"\u002Fdocs\u002Faccount\u002Fplans-upgrades"," — you can downgrade to the Free plan and retain access to up to 1 GB of assets and 2 portals at no cost.",[453,568,570],{"id":569},"what-is-deleted-vs-retained-after-workspace-deletion","What is deleted vs. retained after workspace deletion",[572,573,574,587],"table",{},[575,576,577],"thead",{},[578,579,580,584],"tr",{},[581,582,583],"th",{},"Item",[581,585,586],{},"After workspace deletion",[588,589,590,599,606,614,622],"tbody",{},[578,591,592,596],{},[593,594,595],"td",{},"Portal content and assets",[593,597,598],{},"Permanently deleted",[578,600,601,604],{},[593,602,603],{},"Member records",[593,605,598],{},[578,607,608,611],{},[593,609,610],{},"Billing history",[593,612,613],{},"Deleted from boveDAM systems",[578,615,616,619],{},[593,617,618],{},"Invoices already sent",[593,620,621],{},"Retained by payment processor per legal requirements",[578,623,624,627],{},[593,625,626],{},"Individual member accounts",[593,628,629],{},"Unaffected — each person's boveDAM account remains",[449,631,632],{},"Individual member accounts are not deleted when a workspace is deleted. Each person retains their boveDAM login and any access they have to portals in other workspaces.",[453,634,636],{"id":635},"gdpr-and-data-subject-requests","GDPR and data subject requests",[449,638,639,640,644],{},"If you or one of your portal members needs to exercise a data subject right under GDPR — including the right to erasure (right to be forgotten), the right to access, or data portability — submit a request to ",[493,641,643],{"href":642},"mailto:privacy@bovedam.com","privacy@bovedam.com"," with:",[473,646,647,650,653],{},[476,648,649],{},"Your name and account email address",[476,651,652],{},"The specific right you are exercising",[476,654,655],{},"Any relevant details (portal names, date ranges, etc.)",[449,657,658,659,662],{},"boveDAM will respond within 30 days in accordance with GDPR requirements. For data portability requests, see ",[493,660,390],{"href":661},"\u002Fdocs\u002Fsecurity\u002Fdata-export"," — you may be able to fulfill your own request faster using the self-serve export tool.",[449,664,665,666,669,670],{},"See also: ",[493,667,400],{"href":668},"\u002Fdocs\u002Fsecurity\u002Fhow-storage-works"," · ",[493,671,390],{"href":661},{"title":673,"searchDepth":36,"depth":36,"links":674},"",[675,676,677,678],{"id":455,"depth":36,"text":456},{"id":507,"depth":36,"text":508},{"id":569,"depth":36,"text":570},{"id":635,"depth":36,"text":636},"md",{},true,{"title":395,"description":398},"2026-05-06","m45XQscsDmocYZfiZCP21KQa92Khi0IP7Xi7jBHFMjM",1780171532469]