Workspace owner privileges

Every boveDAM workspace has exactly one workspace owner — the account that created the workspace, or the person to whom ownership was transferred. The workspace owner role is distinct from portal-level roles and carries a set of exclusive privileges that no other role can access.

Exclusive workspace owner capabilities

The workspace owner is the only person who can perform the following actions:

Billing and subscription

View, upgrade, or downgrade the workspace plan
Access all invoice history and download PDFs
Set or update the workspace tax ID (RFC or VAT number)
Update the billing contact email
Cancel the workspace subscription

Workspace administration

Permanently delete the workspace and all its data
Request a full workspace data export
Transfer workspace ownership to another member (via a support request — see below)

Portal access

The workspace owner has implicit read access to every portal in the workspace, regardless of whether they appear on that portal's member list. If a portal Owner removes the workspace owner from the member list by mistake, the workspace owner can still access and recover the portal.

This last point is important: portal-level Owners control day-to-day membership, but they cannot lock the workspace owner out.

One owner per workspace

A workspace can only have one owner at a time. There is no co-owner or joint ownership model. If you need another person to manage billing, the recommended approach is to share the relevant invoice PDFs with them directly, or contact support to explore options for your use case.

Transferring workspace ownership

Ownership transfers are handled through support to prevent accidental or unauthorized transfers. To request a transfer:

Email support@bovedam.com from the current owner's email address.
Specify the email address of the person you want to transfer ownership to. That person must already have an active boveDAM account.
The support team will verify the request and complete the transfer, typically within one business day.

After the transfer:

The previous owner retains their account but loses workspace owner privileges.
The new owner gains all exclusive capabilities listed above.
Billing and subscription settings remain unchanged.
All portals, assets, and members remain intact.

Workspace owner vs. portal Owner role

These two concepts are often confused. Here is the key difference:

	Workspace owner	Portal Owner role
Scope	The entire workspace	A single portal
Who can hold it	Exactly one person	Multiple people per portal
Billing access	Yes	No
Can delete workspace	Yes	No
Implicit portal access	All portals	Only the portal where they hold the role
How to change	Support request	Any portal Owner can assign the role to another member

In practice, the workspace owner often also holds the Owner role on every portal — but this is not required. A workspace owner who is focused on billing can stay off individual portal member lists while still retaining the ability to access them if needed.